Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Reach Out to Us Today!
Connect with Jay’s Petals & Roast for Your Perfect Experience!
Connect With Us at Jay’s Petals & Roast
We are here to assist you with any inquiries or support you may need. Feel free to reach out to us for information about our café and flower shop services.
At Jay’s Petals & Roast, we value your feedback and are committed to providing exceptional customer service. Whether you have questions about our menu, flower arrangements, or special events, our team is ready to help you enjoy a delightful experience in our cozy atmosphere.
Our location is designed to be a welcoming space where you can relax and enjoy the beauty of flowers alongside a delicious cup of coffee. Visit us to explore our offerings and immerse yourself in the aesthetic charm that Jay’s Petals & Roast has to offer. We look forward to seeing you soon!
For any inquiries, please don’t hesitate to contact us. We are dedicated to ensuring your experience with us is nothing short of wonderful.